SWEPCO offers Tropical Storm Cindy preparation and safety tips

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With tropical weather threatening the South Louisiana coast, SWEPCO offers the following storm preparation and safety tips: Continue reading “SWEPCO offers Tropical Storm Cindy preparation and safety tips”

Photo: Appreciation for Longview employees

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Longview Regional Hospital hosted an appreciation lunch for SWEPCO employees and first responders Tuesday from 11am – 1pm.

The come-and-go event was much appreciated by the many SWEPCO personnel who worked to restore service to customers after two EF-1 tornadoes came through the Longview area last week.

 

SWEPCO Storm Update: June 2, 9:00 a.m.

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A SWEPCO transmission line bulldozer paves the way for a SWEPCO track-bucket vehicle to reach customers in a difficult area south of Shreveport, La. Continue reading “SWEPCO Storm Update: June 2, 9:00 a.m.”

SWEPCO Storm Update: Thursday, June 1 – 9:30 a.m.

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The task of restoring power to the remaining customers is reaching a difficult stage. While SWEPCO has been able to reach 95 percent restoration to more than 94,000 customers, 8,700 customers in three of our towns are still without power. New storms developing Thursday can slow down the restoration process, and new outages could occur. Our repair efforts are complicated by many large downed trees and some areas are hard to access. We appreciate your continued patience as 800 personnel work as quickly and safely as possible to restore your lives to a normal routine.

Crews continue to rebuild parts of the electric system torn down by 60 mile-per-hour winds and two EF-1 tornadoes confirmed in the Longview area, with efforts complicated by many large downed trees and some areas with difficult access.

Hardest hit parts of the SWEPCO service territory included the Longview area in Texas and the Mansfield and Natchitoches areas in Louisiana, where significant work remains.

Overall, as of 9:30 am today, SWEPCO has restored power to approximately 94,300 customers, or about 92 percent of all 103,000 customers who lost power during Sunday’s storm.

A work force of almost 800 men and women, including 500 line and almost 300 tree personnel, are continuing work in all areas where customers are still without power.

The estimated restoration times below tell when we expect to have power restored to 95 percent of customers in an area. Your power may be restored prior to our estimate.

Outages and Estimated Restoration Times (for 95 percent of customers who can take power):

LONGVIEW DISTRICT
Longview area – 4,627 – Friday at 5 pm

VALLEY DISTRICT
Mansfield area – 2,357 – Thursday at 5 pm
Natchitoches area – 1,306 – Thursday at 5 pm

Sign up for SWEPCO Alerts to get personalized email or text message updates about an outage at your home or business. Enroll at SWEPCO.com/Alerts.

Please note: The outage map at SWEPCO.com/OutageMap is not showing all known outages. We apologize for the inconvenience.

DOWNED LINES – Never touch a downed utility wire, no matter how harmless it looks. It can be difficult to distinguish between a power line and a cable or telephone line. All downed lines should be considered energized and dangerous. And don’t touch anything in contact with the line, such as trees, fences or puddles of water, since they can conduct electricity. Keep children and pets away from this potential hazard. Call SWEPCO to report any downed lines or equipment.

PORTABLE GENERATOR SAFETY – If you use a portable or RV generator, do not plug the generator into your circuit box. Portable generators “backfeed” electricity up the line and risk the lives of repair workers and the public. Follow the manufacturers’ instructions carefully, and plug essential appliances directly into the generator.

WEATHERHEAD DAMAGE – If the weatherhead or meter base at your home or business has been damaged or pulled away from the structure, you will need to have it repaired by a licensed electrician before SWEPCO can safely reconnect service. Once the repair is made, please contact SWEPCO so your service can be reconnected.

SWEPCO Storm Update: Wednesday, May 31 – 9 a.m.

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As of 9 am today, SWEPCO has restored power to approximately 83,000 customers, or about 81 percent of the 103,000 customers who lost power during Sunday’s storm.

Approximately 20,000 customers remain without power.

Sunday night’s storm packed winds of up to 60 miles per hour and downed power lines and trees across SWEPCO’s East Texas and Louisiana service territory.  Two EF-1 tornadoes were confirmed in the Longview area. Almost 800 men and women, including 501 line and 287 tree personnel, are working to restore power to SWEPCO customers. (This is a corrected total from a previous report.)

After restoring the main circuits from substations, crews are continuing work on the distribution lines along streets, in neighborhoods, alleys and backyards, where we see major damage on poles, wires, cross arms and transformers. Thank for your continued patience as we work to restore power as quickly and safely as possible.

The estimated restoration times below tell when we expect to have power restored to 95 percent of customers in an area. Your power may be restored prior to our estimate.

Outages and Estimated Restoration Times (for 95 percent of customers who can take power):

LONGVIEW AREA (62,000 at peak – 12,889 at 9 am Wednesday)

  • Carthage area – 389 – Wednesday at 10 pm
  • Gladewater area – 303 – Wednesday at 5 pm
  • Longview area – 12,115 – Friday at 5 pm

VALLEY AREA (24,000 at peak; 6,991 at 9 am Wednesday)

  • Logansport area – 439 – Wednesday at noon
  • Mansfield  area – 3,046 – Thursday at 5 pm
  • Natchitoches area – 3,463 – Thursday at 5 pm

Sign up for SWEPCO Alerts to get personalized email or text message updates about an outage at your home or business. Enroll at SWEPCO.com/Alerts.

Please note:  The outage map at SWEPCO.com/OutageMap is not showing all known outages. We apologize for the inconvenience.

DOWNED LINES – Never touch a downed utility wire, no matter how harmless it looks. It can be difficult to distinguish between a power line and a cable or telephone line. All downed lines should be considered energized and dangerous. And don’t touch anything in contact with the line, such as trees, fences or puddles of water, since they can conduct electricity. Keep children and pets away from this potential hazard. Call SWEPCO to report any downed lines or equipment.

PORTABLE GENERATOR SAFETY – IF you use a portable or RV generator, do not plug the generator into your circuit box. Portable generators “backfeed” electricity up the line and risk the lives of repair workers and the public. Follow the manufacturers’ instructions carefully, and plug essential appliances directly into the generator.

WEATHERHEAD DAMAGE – If the weatherhead or meter base at your home or business has been damaged or pulled away from the structure, you will need to have it repaired by a licensed electrician before SWEPCO can safely reconnect service. Once the repair is made, please contact SWEPCO so your service can be reconnected.

SWEPCO Storm Update: Tuesday, May 30 – 4 p.m.

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As of 4 pm today, SWEPCO has restored power to approximately 74,000 customers, down from a peak of 103,000 customers after Sunday’s storm. Approximately 29,000 customers remain without power. Continue reading “SWEPCO Storm Update: Tuesday, May 30 – 4 p.m.”