Beware: Scammers targeting SWEPCO customers

scamalert

If someone contacts you with threats to disconnect electric service unless you make immediate payment – typically using a prepaid card or another non-traceable form of payment – be alert that you are likely the target of a scam. Continue reading “Beware: Scammers targeting SWEPCO customers”

Storm Update: Dec. 27, 3 p.m.

Fallen trees and downed power lines blocking a road; hazards after a natural disaster wind storm
Never touch a downed line, or go near it, no matter how harmless it looks. The line could be energized. 

SWEPCO crews are working to restore power as safely and quickly as possible to 3,300 customers who remain without power after severe storms with high winds and lightning struck the region Wednesday night and Thursday morning. Continue reading “Storm Update: Dec. 27, 3 p.m.”

Preventing holiday electrical fires ☃

brennende wunderkerze am weihnachtsbaum

Follow a few basic tips to avoid these fire hazards during the holiday season.

Continue reading “Preventing holiday electrical fires ☃”

Electrical safety tips for the holiday season from SWEPCO

Hanging Xmas lights 2 RESIZED

Electrical safety is important during the holiday season due to decorative lights draped through trees and around homes. Continue reading “Electrical safety tips for the holiday season from SWEPCO”

Scammers targeting SWEPCO customers in East Texas

SCAM_Graphic-SWEPCO

SWEPCO servicemen in Henderson, Texas on Nov. 29 were stopped by a police officer who reported there are people claiming they are SWEPCO workers who are wanting to go into their houses and check their breaker boxes.  They have hit three different neighborhoods so far. Continue reading “Scammers targeting SWEPCO customers in East Texas”

SWEPCO takes part in Safety Day in Longview

Longview Safety Day arc demo with jason howeth

The East Texas Damage Prevention Councils of East Texas hosted a free Safety Day at the Longview Exhibit Building Sept. 28. Attendees had a rare opportunity to see and hear what happens when a backhoe ruptures a gas pipeline. The release of a hazardous liquids pipeline also was demonstrated, along with arriving emergency responders to the scene. SWEPCO showed live arcs of current when conductors touch power lines in a simulator. A fire extinguisher training program was given.

Jason Howeth, Ron Tevebaugh and Sue Haynes represented SWEPCO at the event.