Powering through summer storms: What you need to know

Summer storms are unpredictable and can happen in a flash.

When storms damage power lines, our crews work hard to get your power back on. Here’s what you need to know to help you stay safe, prepared and connected:

Assemble a kit. Get in front of storms by putting together an emergency preparedness kit that includes (at minimum) non-perishable food, water, a flashlight, batteries, a battery-powered radio, a first aid kit, any necessary medications, extra cash and maps of your area.

Plan ahead. Develop a disaster plan for you and your family. Decide now what you’ll do if there’s an extended power outage. Also, contact family, friends and neighbors who are elderly or have medical conditions.

Be informed. Check your local forecasts on a daily basis and, if you’re away from home, know your exact location so you can easily track weather reports in your area.

Stay connected. Download the SWEPCO mobile app to report outages and stay up-to-date on restoration efforts. For the latest restoration info, visit SWEPCO.com/Outages or follow SWEPCO on Facebook and Twitter.

Stay away, stay alive. Remember, all downed lines are dangerous — they carry an electric current that can cause serious or even fatal injuries. If you encounter a fallen wire, keep yourself and others far away, and call 911 and SWEPCO immediately. Click here to learn what to do if power lines land on your car.

Beware: Scammers targeting SWEPCO customers

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If someone contacts you with threats to disconnect electric service unless you make immediate payment – typically using a prepaid card or another non-traceable form of payment – be alert that you are likely the target of a scam. Continue reading “Beware: Scammers targeting SWEPCO customers”

Storm Update: Dec. 27, 3 p.m.

Fallen trees and downed power lines blocking a road; hazards after a natural disaster wind storm
Never touch a downed line, or go near it, no matter how harmless it looks. The line could be energized. 

SWEPCO crews are working to restore power as safely and quickly as possible to 3,300 customers who remain without power after severe storms with high winds and lightning struck the region Wednesday night and Thursday morning. Continue reading “Storm Update: Dec. 27, 3 p.m.”

Preventing holiday electrical fires ☃

brennende wunderkerze am weihnachtsbaum

Follow a few basic tips to avoid these fire hazards during the holiday season.

Continue reading “Preventing holiday electrical fires ☃”

Electrical safety tips for the holiday season from SWEPCO

Hanging Xmas lights 2 RESIZED

Electrical safety is important during the holiday season due to decorative lights draped through trees and around homes. Continue reading “Electrical safety tips for the holiday season from SWEPCO”

Scammers targeting SWEPCO customers in East Texas

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SWEPCO servicemen in Henderson, Texas on Nov. 29 were stopped by a police officer who reported there are people claiming they are SWEPCO workers who are wanting to go into their houses and check their breaker boxes.  They have hit three different neighborhoods so far. Continue reading “Scammers targeting SWEPCO customers in East Texas”