What’s SWEPCO doing in East Texas?

SWEPCO is busy in East Texas. 

Crews are storm hardening the power grid to better withstand harsh weather.  They’re also trimming more trees away from power lines after more than 70 inches of rainfall between last September and June spurred vegetation growth. 

Watch as Distribution System Inspector Sr. Philip Johnson details these and other ongoing projects in East Texas. 

Beware: Scammers targeting SWEPCO customers

scamalert

If someone contacts you with threats to disconnect electric service unless you make immediate payment – typically using a prepaid card or another non-traceable form of payment – be alert that you are likely the target of a scam. Continue reading “Beware: Scammers targeting SWEPCO customers”

SWEPCO meets with Texas customers at annual Home & Design Show

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Senior Customer Account Manager Carolyn Hampton visits with attendees at the East Texas Builders Association Home & Design Show.

Attendees asked questions, learned energy efficiency tips, and got some SWEPCO swag

Continue reading “SWEPCO meets with Texas customers at annual Home & Design Show”

SWEPCO meets with customers at annual Home Products Show

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Princ. Energy Efficiency & Consumer Program Coordinator Jeff Thigpen and Sr. Customer Services Account Representative Randy Meyers speak with attendees at the Home Builders Association of Northwest Louisiana’s Home Products Show

Team members from SWEPCO’s Customer Services & Marketing and Energy Efficiency groups spoke with attendees of the Home Builders Association of Northwest Louisiana’s Home Products Show in Bossier City this month. Continue reading “SWEPCO meets with customers at annual Home Products Show”

New Year, New Air Filters

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Each New Year we have the opportunity to take on new goals and resolutions. One largely overlooked area for improvement is how often you change the air filter in your HVAC system.

Continue reading “New Year, New Air Filters”

Now Hiring: Customer Care Agents

Do you have a smile in your voice, a willingness to serve and a positive attitude?

Jean Simpson Personnel Services is hiring Customer Care Agents for SWEPCO. We’re looking for highly qualified candidates who have:

  • 2 or more years of customer service experience
  • Excellent communication and computer skills
  • Availability to work a flexible schedule in a 24/7 operation

Continue reading “Now Hiring: Customer Care Agents”