Beware: Scammers targeting SWEPCO customers

scamalert

If someone contacts you with threats to disconnect electric service unless you make immediate payment – typically using a prepaid card or another non-traceable form of payment – be alert that you are likely the target of a scam. Continue reading “Beware: Scammers targeting SWEPCO customers”

SWEPCO meets with Texas customers at annual Home & Design Show

HomeShow
Senior Customer Account Manager Carolyn Hampton visits with attendees at the East Texas Builders Association Home & Design Show.

Attendees asked questions, learned energy efficiency tips, and got some SWEPCO swag

Continue reading “SWEPCO meets with Texas customers at annual Home & Design Show”

SWEPCO meets with customers at annual Home Products Show

homeproductsshow2019
Princ. Energy Efficiency & Consumer Program Coordinator Jeff Thigpen and Sr. Customer Services Account Representative Randy Meyers speak with attendees at the Home Builders Association of Northwest Louisiana’s Home Products Show

Team members from SWEPCO’s Customer Services & Marketing and Energy Efficiency groups spoke with attendees of the Home Builders Association of Northwest Louisiana’s Home Products Show in Bossier City this month. Continue reading “SWEPCO meets with customers at annual Home Products Show”

New Year, New Air Filters

airfilter

Each New Year we have the opportunity to take on new goals and resolutions. One largely overlooked area for improvement is how often you change the air filter in your HVAC system.

Continue reading “New Year, New Air Filters”

Now Hiring: Customer Care Agents

Do you have a smile in your voice, a willingness to serve and a positive attitude?

Jean Simpson Personnel Services is hiring Customer Care Agents for SWEPCO. We’re looking for highly qualified candidates who have:

  • 2 or more years of customer service experience
  • Excellent communication and computer skills
  • Availability to work a flexible schedule in a 24/7 operation

Continue reading “Now Hiring: Customer Care Agents”

No ID, no way: recognize & report scams

As a member of the award-winning Utilities United Against Scams (UUAS), we are continuing our efforts to remind you of the tactics scammers use to steal money from you and to educate you on how you can guard against falling victim to impostor utility scams.

Continue reading “No ID, no way: recognize & report scams”