Eagle Watch Nature Trail has new boardwalk

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Visitors enjoy the new boardwalk during a recent Northwest Arkansas Audubon Society field trip to Eagle Watch Nature Trail. (Photo by Terry Stanfill)

The Eagle Watch Nature Trail at SWEPCO Lake in Northwest Arkansas has a new boardwalk to enhance visitors’ views of the lake and the area’s abundance of wildlife.

Continue reading “Eagle Watch Nature Trail has new boardwalk”

Teen Action and Support Center receives $25,000 AEP Foundation grant

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Jeff Milford, SWEPCO External Affairs Manager, presents the American Electric Power Foundation $25,000 grant to the Teen Action and Support Center, represented by Madi Hutson, Executive Director (right), and Jennifer Krein, Director of Education and Resources.

The American Electric Power Foundation has announced a $25,000 grant to the Teen Action and Support Center for support and expansion of the organization’s teen volunteer program in Northwest Arkansas. Continue reading “Teen Action and Support Center receives $25,000 AEP Foundation grant”

SWEPCO donates service truck to City of Waldron, Ark.

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SWEPCO has donated a service bucket truck to the City of Waldron, Ark.

Participating in the June 22 delivery of the donated bucket truck were (left to right) Rusty Story, SWEPCO Supervisor Distribution System in Greenwood; Mark Stump and Louise Buchanan of SWEPCO’s Customer Services & Marketing group in Fayetteville; Jeff Milford, SWEPCO External Affairs Manager in Fayetteville; Waldron Mayor Neil Cherry; City Superintendent Brandon Nelson; Supervisor Jeremy Howell; and Larry Rose, Jr. Continue reading “SWEPCO donates service truck to City of Waldron, Ark.”

SWEPCO Storm Update: Wednesday, May 31 – 3 p.m.

As of 3 pm today, SWEPCO has restored power to approximately 88,000 customers, or about 85 percent of the 103,000 customers who lost power during Sunday’s storm. Approximately 15,000 customers remain without power.

Sunday night’s storm packed winds of up to 60 miles per hour and downed power lines and trees across SWEPCO’s East Texas and Louisiana service territory. Two EF-1 tornadoes were confirmed in the Longview area. Almost 800 men and women, including 501 line and 287 tree personnel, are working to restore power to SWEPCO customers. (This is a corrected total from a previous report.)

After restoring the main circuits from substations, crews are continuing work on the distribution lines along streets, in neighborhoods, alleys and backyards, where we see major damage on poles, wires, cross arms and transformers. Thank for your continued patience as we work to restore power as quickly and safely as possible.

The estimated restoration times below tell when we expect to have power restored to 95 percent of customers in an area. Your power may be restored prior to our estimate.

Outages and Estimated Restoration Times (for 95 percent of customers who can take power):

LONGVIEW DISTRICT (9,529, down from peak of 62,000)
Carthage area – 317 – Wednesday at 10 pm
Gladewater area – 190 – Wednesday at 5 pm
Longview area – 8,889 – Friday at 5 pm

VALLEY DISTRICT (5,464, down from peak of 24,000)
Logansport area – 171 – Wednesday at noon
Mansfield area – 2,579 – Thursday at 5 pm
Natchitoches area – 2,711 – Thursday at 5 pm

Sign up for SWEPCO Alerts to get personalized email or text message updates about an outage at your home or business. Enroll at SWEPCO.com/Alerts.

Please note: The outage map at SWEPCO.com/OutageMap is not showing all known outages. We apologize for the inconvenience.

DOWNED LINES – Never touch a downed utility wire, no matter how harmless it looks. It can be difficult to distinguish between a power line and a cable or telephone line. All downed lines should be considered energized and dangerous. And don’t touch anything in contact with the line, such as trees, fences or puddles of water, since they can conduct electricity. Keep children and pets away from this potential hazard. Call SWEPCO to report any downed lines or equipment.

PORTABLE GENERATOR SAFETY – IF you use a portable or RV generator, do not plug the generator into your circuit box. Portable generators “backfeed” electricity up the line and risk the lives of repair workers and the public. Follow the manufacturers’ instructions carefully, and plug essential appliances directly into the generator.

WEATHERHEAD DAMAGE – If the weatherhead or meter base at your home or business has been damaged or pulled away from the structure, you will need to have it repaired by a licensed electrician before SWEPCO can safely reconnect service. Once the repair is made, please contact SWEPCO so your service can be reconnected.

McCormack to lead SWEPCO’s Arkansas energy efficiency programs

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Sherry McCormack


Sherry McCormack has been named Southwestern Electric Power Co.’s Manager of Energy Efficiency & Consumer Programs for Arkansas, effective May 20. Continue reading “McCormack to lead SWEPCO’s Arkansas energy efficiency programs”

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