Reliability changes discussed with South Bossier residents

Stefan Urion (middle), distribution risk and reliability manager, talks with Bossier City residents about reliability improvements for their neighborhood.

More than 45 South Bossier City neighbors attended a SWEPCO Open House Thursday afternoon at Elm Grove Middle School to learn about electric reliability improvements for the Shady Grove, Sun City, Savannah Place and Bellaire neighborhoods.

Bossier City Mayor Lo Walker and Louisiana Public Service Commissioner Foster Campbell also attended.

SWEPCO employees listened to customers’ concerns and shared the company’s plan to reduce the frequency and duration of outages. SWEPCO representatives also addressed specific customer questions and provided information on past, present and future improvement projects.

Steps to improve reliability on this circuit have included:

  • Trimming vegetation
  • Inspecting the entire circuit and remediating problems and
  • Replacing poles and electrical equipment

In addition, Whitehurst 12120 will be the first circuit in Shreveport-Bossier to utilize smart switches. Smart switches “talk” to each other and isolate outages, meaning few customers will be affected for an outage.

This is part of three-year plan to add smart switches across the twin cities. Completion of installation on the Whitehurst circuit is set for year-end 2018.


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