Street light out? Report it online!



The task is easy – report street light outages at  

Is there a street light out in your neighborhood or on your street?

“If customers would report street light outages online, it would be a quicker process to get them repaired,” said Bryan Blanton, manager of Distribution Systems—Longview District.


Residents usually report these outages to a city administration, Blanton explained. Once the city has compiled a list of outages, they send it to a SWEPCO employee who creates a ticket in the SWEPCO system.

“That means a street light could be out for days or even weeks before SWEPCO hears about it,” he said.

Head here to let us know.

Please note there is no need to report the streetlight outage more than once using this process.

For safety hazard conditions, call our Customer Operations Center immediately at 888-218-3919 (available 24/7).

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